Embracing Gratitude: Is it really worth being grateful?
As the year draws to a close, I am filled with gratitude for the countless blessings that have shaped my journey. From significant career progress to stronger family bonds and…
The myth surrounding new year resolutions
Every time the year comes to an end, most, if not all, of us tend to sit down and reflect on how the year has been and go ahead setting…
My 5-year Journey in Informational Technology: Web Hosting.
What an amazing way to start the month. Celebrating 5 good years of contributing to the IT industry (specifically the #webhosting industry). When I was starting, I knew nothing about…
Posted inDigital Marketing Tech
Mastering Every Stage of the Customer Journey: The Ultimate Guide
Whether big or small, the most important aspect of any business is the customer (The customer is the king). Successful companies understand this and work hard to build mutually beneficial…
Posted inLeadership
How to Empower Organizational Change by Cultivating Ownership at Every Level
Organizational transformation is the process through which a company modifies important elements of its operations or strategy. Modifications to the organizational structure, key technology, corporate culture, or significant projects and…
Posted inMusings
The secret to offering the best customer success experience
Offering the best customer success experience is essential for any business, but it is especially important in the field of IT consulting. With the rapid pace of technological change and…
Posted inMusings
How to Become the top performing Customer Success Specialist
Being a customer success specialist requires a combination of technical knowledge, communication skills, and a customer-centric approach. As a customer success specialist, your main responsibility is to ensure that your…
